This Privacy Policy explains how 92pkt collects, uses, stores, and protects the personal data of players and visitors. We are committed to handling your data with transparency and in compliance with applicable data protection standards.
Last updated: June 2026 · Effective immediately upon publication
Six principles that guide how 92pkt handles your personal information
92pkt does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays within the 92pkt operational framework and is not monetised independently.
All personal data transmitted to and from the 92pkt Platform is protected by 256-bit SSL encryption. Data at rest in our systems is stored using industry-standard encryption protocols.
You have the right to access, correct, and request deletion of your personal data held by 92pkt, subject to legal retention requirements. Requests are processed within a reasonable timeframe.
92pkt collects only the personal data necessary to operate the Platform, process payments, comply with legal obligations, and provide support. We do not collect data beyond what is proportionate and necessary.
92pkt uses essential and analytical cookies to operate and improve the Platform. Non-essential cookies are explained in the Cookie section of this policy. You may manage cookie preferences through your browser settings.
92pkt processes personal data in accordance with applicable international data protection regulations and the requirements of our operating licence, including obligations relating to KYC verification and anti-money laundering.
This Privacy Policy ("Policy") is issued by 92pkt ("92pkt", "we", "us", "our"), the operator of the online gaming platform available at https://92pkt.app ("the Platform"). This Policy describes how we collect, use, disclose, store, and protect personal data relating to individuals who register accounts, visit the Platform, or otherwise interact with 92pkt services ("you", "your", "Player").
By registering an account on the 92pkt Platform or by using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not register or continue to use the 92pkt Platform.
This Policy should be read in conjunction with the 92pkt Terms & Conditions. Capitalised terms not defined herein have the meanings given in the Terms & Conditions.
2.1 Registration Data. When you create a 92pkt account, we collect: full name, date of birth, email address, country of residence, and preferred currency (PKR). This data is required to establish your account and verify your eligibility to use the Platform.
2.2 Identity Verification (KYC) Data. To comply with legal and regulatory obligations, 92pkt may request copies of government-issued identification documents (such as a national identity card or passport), proof of address (such as a utility bill or bank statement), and in some cases proof of payment method. This data is collected prior to processing withdrawal requests or where required by our compliance obligations.
2.3 Financial Data. We collect information about deposits and withdrawals made on the Platform, including transaction amounts, timestamps, and the payment methods used (JazzCash account number, Easypaisa mobile wallet number, bank account details, card details where applicable, or cryptocurrency wallet addresses). Full payment credentials are processed by our third-party payment providers and are not stored on 92pkt servers.
2.4 Technical and Usage Data. We automatically collect certain technical data when you access the Platform, including: IP address, device type, operating system, browser type and version, referring URL, pages visited, time spent on pages, and session duration. This data is collected through standard server logs and analytics tools.
2.5 Communications Data. We retain records of communications between you and 92pkt support, including live chat transcripts and email correspondence. This data is used for quality assurance, dispute resolution, and support continuity.
2.6 Responsible Gaming Data. If you use responsible gaming tools (deposit limits, self-exclusion, etc.), we record the limits and restrictions you set. This data is used solely to enforce your selected tools and to comply with responsible gaming obligations.
92pkt uses personal data for the following purposes:
92pkt processes your personal data on one or more of the following legal bases:
5.1 Service Providers. 92pkt shares personal data with carefully selected third-party service providers who process data on our behalf. These include: payment processors (handling JazzCash, Easypaisa, bank transfers, and card payments), identity verification providers, IT infrastructure providers, customer support platform providers, and analytics service providers. All third-party processors are bound by data processing agreements requiring them to maintain the confidentiality and security of your data.
5.2 Legal Disclosure. 92pkt may disclose personal data to regulatory authorities, law enforcement agencies, or other competent bodies where required by applicable law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.
5.3 No Sale of Data. 92pkt does not sell, rent, or otherwise transfer personal data to third parties for their own commercial or marketing purposes.
When you deposit to or withdraw from your 92pkt account via JazzCash, Easypaisa, bank transfer, card, or cryptocurrency, payment processing is handled by our third-party payment partners. 92pkt does not store full card numbers, mobile wallet PINs, or online banking credentials on its own servers. We retain transaction records (amounts, dates, payment method type) for accounting, compliance, and dispute resolution purposes.
All payment transactions are conducted over SSL-encrypted connections. Pakistani players using JazzCash or Easypaisa should ensure their mobile wallet accounts have standard security measures enabled on their devices.
7.1 Essential Cookies. These cookies are required for the Platform to function correctly. They include session management cookies, authentication tokens, and security cookies. These cannot be disabled without affecting Platform functionality.
7.2 Analytical Cookies. We use analytical cookies to understand how players use the Platform, which pages are visited most frequently, and where users encounter issues. This data is aggregated and used to improve Platform performance and user experience.
7.3 Preference Cookies. These remember your Platform settings and preferences (such as language or display preferences) to provide a more personalised experience.
7.4 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on the 92pkt Platform. Essential cookies cannot be disabled without impairing core functionality.
92pkt retains personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Regulatory and KYC compliance |
| Financial transaction records | 7 years from transaction date | Anti-money laundering obligations |
| KYC documents | 5 years post account closure | Regulatory requirement |
| Support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical/usage logs | Up to 13 months | Platform security and analytics |
| Marketing consent records | Until consent withdrawn + 2 years | Consent record keeping |
Following the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
92pkt implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These include: 256-bit SSL/TLS encryption for all data in transit; encryption of sensitive data at rest; access controls ensuring that personal data is accessible only to authorised personnel with a legitimate operational need; regular security assessments; and monitoring systems to detect and respond to potential security incidents.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 92pkt will notify affected players and relevant authorities as required by applicable law.
Subject to applicable law, you have the following rights in respect of your personal data held by 92pkt:
To exercise any of these rights, contact 92pkt via the support email listed in Section 14. We will respond within a reasonable timeframe and in accordance with applicable legal requirements.
The 92pkt Platform is strictly for persons aged 18 years and over. We do not knowingly collect or process personal data from persons under the age of 18. If we become aware that personal data has been submitted by a person under 18, we will take prompt steps to delete that data and close the associated account. If you believe a minor has registered on 92pkt, please contact our support team immediately.
As an internationally operated platform serving Pakistani players, 92pkt may transfer personal data to countries outside of Pakistan. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applicable in your home jurisdiction. These safeguards may include contractual data protection clauses with receiving entities.
92pkt reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players by email or via a prominent notice on the Platform prior to the change taking effect. The updated Policy will display a revised "Last updated" date. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.
For any queries, requests, or concerns relating to this Privacy Policy or the processing of your personal data by 92pkt, please contact our support team. Email: [email protected] (plain text, not a clickable link). Support is available 24 hours a day, 7 days a week, in English.
18+ Only · 92pkt is intended for entertainment purposes only · Users must comply with applicable local laws · Please play responsibly.
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